National Accounts

Nationwide Multi-Site Telecom, Cabling & WiFi Services

One team plans, installs and supports phone systems, structured cabling and WiFi at every one of your locations, with a single point of contact for dispatch and billing from our Dallas headquarters.

7,970customer sites

1,821cities

64states and provinces

26years in business

Managing contractors in every city?

Company-wide rollouts get messy fast when every market has its own vendor.

A different vendor in every market

More calls, more contracts and nobody accountable for the whole project.

Inconsistent installs

Every site wired and documented differently, so support gets harder over time.

Invoices from everywhere

Billing scattered across contractors makes costs hard to track.

Tandem Data brings it all together with one team, one standard and one point of contact.

Our process

How a multi-site rollout works

  1. Survey & audit

    We review each site’s existing phones, cabling and network.

  2. Standard design

    One design and parts list for every location, adjusted per site.

  3. Schedule & dispatch

    Our Dallas team schedules every install around your business hours.

  4. Install & test

    Our technicians, with vetted local partners where needed, install and test every site.

  5. Document & support

    As-built documentation for each site, then ongoing support through one contact.

What you get

One point of contact for every location

Our National Accounts Team runs coordination, dispatch, billing and customer service from one place, so your IT team isn’t managing contractors city by city.

  • One contact for coordination and dispatch
  • One contact for billing across all sites
  • A dedicated team of technicians and customer service associates
  • Rollout planning and deployment for projects of any size

Results

Trusted by companies with a national footprint

Case study

60 distribution warehouses for a North American distribution company

60warehouses

10K–1Msquare feet per site

3services at every site

Challenge

The company was hiring a different low voltage contractor in each market. Quality varied widely and problems often weren’t found until site turn-up, and every new vendor meant explaining their expectations from scratch.

What we did

Installed the infrastructure cabling, WiFi and telephone systems at all 60 warehouses, from 10,000 to 1 million square feet, as each site came online, with one team handling every market so expectations were set once.

Result

Every site was turned over with a fully tested and documented system, on time and on budget.

We were looking for a single point of contact for our telecom service needs to handle our national footprint and supplement our corporate telecom department. Tandem Data is very responsive in getting our requests handled in a timely manner. I cannot imagine using another group after this experience.

M. Howsen, Director IT, Cross Point Funding

Who we serve

Built for multi-location businesses

  • Distribution & warehousing
  • Retail chains
  • Restaurants & franchises
  • Healthcare clinics
  • Banks & lenders
  • Property management
  • Corporate offices

Common questions

Nationwide service FAQ

Which areas do you cover?

We serve all 50 U.S. states and Canada. Our National Accounts Team manages every project from our Dallas headquarters.

Do you use your own technicians or local partners?

Both. Our own technicians handle installs, supported by vetted local partners depending on each market’s workload, for a network of 901 qualified technicians. Every project is coordinated by our National Accounts Team, so you have one point of contact no matter who is on site.

How quickly can you get a technician on site?

Non-emergency service is typically on site within 2–5 days, and emergency service is same day.

Can you support the phone systems we already have?

Yes. We program and support Avaya, NEC and Nortel systems, including remote programming, and can move locations to hosted VoIP when you’re ready.

Can billing for all our locations go through one contact?

Yes. Billing runs through a single point of contact, so you aren’t chasing invoices from contractors in every city.

Planning a multi-site rollout?

Talk to our National Accounts Team about one point of contact for every location.